zoro@chbbest.com +86 15132134265
Hebei Bester Biotechnology Co.,Ltd.
Home » FAQ



1.May I take some samples before placing a bulk order?
Yes, we can provide free samples, but the freight will be paid by the customer.

2. How do I start an order or pay?
After the order is confirmed, PI will be sent first along with our bank information. Payment method: Telegraphic transfer, Western Union, letter of credit, Alibaba Trade Guarantee, MoneyGram or Bitcoin.

3.What’s your minimum order quantity?
Our minimum order quantity is 1kg. But usually we accept a smaller quantity, such as 100g, on condition that 100% of the sample fee is paid. It depends on the product.

4.What about delivery time?
Delivery time: about 3-5 working days after confirmation of payment.

5.How to contact us?
You can chat with us online via telegram, whatsapp and skype. You can call us directly or send us an email and you will get our reply

6.How to confirm product quality before placing an order?
You can get samples of the products you are interested in. Or you can send us your product specifications and requirements and we will manufacture the product according to your requirements.